Baystate Dental of Westfield
3.3/5
3.3 /5
47 Verified Reviews
47 Verified Reviews
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5.0/5
5.0 /5
Very nice and attentive staff

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3.0/5
3.0 /5
overall experience was good, was a little frustrating to find out once we got there that patients under 5 are not seen, especially because someone went through our intake paperwork and corresponded with me several times. was also appreciative of the receptionist and dentist that saw him anyways and then recommended a different practice.

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5.0/5
5.0 /5
Had an emergency dental problem, was handled quickly, effectively, and now became a new permanent patient. Entire staff and Dr. Patel very professional and friendly.

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2.0/5
2.0 /5
..got bounced around ..

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4.0/5
4.0 /5
It take about 1 year to get a cleaning.

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4.0/5
4.0 /5
The male secretary was so wonderful! The woman who did my x rays (the heavy set older lady) was a bit rude.

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4.0/5
4.0 /5
Dental hygienist was good. Lobby was freezing cold though.

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1.0/5
1.0 /5
Called us to bring in my son sooner for his appointment but then made us wait over half hour in the lobby

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2.0/5
2.0 /5
Seems like I was at a used car lot or car dealership being upsold a car I didn't need or wNt rather than being treated with options that were more affordable to my liking just because I'm older doesn't necessarily mean I have disposable income in fact I have none,and probably won't be able to do the treatment that was laid out to me. But thanks for the time spent.

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1.0/5
1.0 /5
Poor, appointment had to be rescheduled several times due to staff not showing up to work, tools used by dentist were unclean