Baystate Dental of Wilbraham
3.4/5
3.4 /5
28 Verified Reviews
28 Verified Reviews
5.0/5
5.0 /5
Very friendly, understanding, and honest.

5.0/5
5.0 /5
High technology, private rooms, professional staff, friendly and kind

4.0/5
4.0 /5
I was very pleased with the staff and Doctor to resume where I left off at my former dentist. That meant a lot with to me. My fear from years ago has slowly gone away again. Thank you for being so kind.

4.0/5
4.0 /5
Warm and professional environment.

1.0/5
1.0 /5
Staff not friendly, hygienist rough, didn’t thoroughly explain new type of cleaning procedure, no appointments available to continue cleaning for 8 months when I go every 4!!

3.0/5
3.0 /5
It was good some things that were New to me but a very good experience

5.0/5
5.0 /5
They were polite and efficient

1.0/5
1.0 /5
I'm not thrilled. I didn't receive the service advertised "x-rays and cleaning" as the recommended treatment does not seem to be covered by my insurance, although it would have been I guess too simple to just do the basic cleaning.

1.0/5
1.0 /5
Shannon was nice at front desk the other lady that works along side her was rude . She told me I had a 10 minute grace period I was only 5 minutes late to my appointment. My appointment was for examine , xray , and cleaning. I was denied my cleaning because “not enough time” the lady at front desk that’s no Shannon told me “ well you did show up late “ so I’m confused what’s the point of the grace period ???? The whole point of my appointment was my cleaning that’s what I really wanted . When I tried to re book the lady said she would call me back and never did . I would not recommend this place .

5.0/5
5.0 /5
I had a wonderful experience during my recent dental examination. Everyone in the office was friendly, professional, and caring. The dental assistant who took my X-rays was excellent and made me feel very comfortable throughout the process. The dentist was also very kind, thorough, and professional. I truly appreciate the care and attention I received from the entire team. Thank you all for making my visit such a pleasant experience!