Baystate Dental of Wilbraham
3.5/5
3.5 /5
38 Verified Reviews
38 Verified Reviews
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4.0/5
4.0 /5
I was very pleased with the staff and Doctor to resume where I left off at my former dentist. That meant a lot with to me. My fear from years ago has slowly gone away again. Thank you for being so kind.

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1.0/5
1.0 /5
I had a new patient visit and could not make my next cleaning for 9 months??? They told me no openings u til then. I go every 4 months for self pay cleaning!!

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1.0/5
1.0 /5
Next cleaning was 8 months out

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4.0/5
4.0 /5
Warm and professional environment.

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1.0/5
1.0 /5
Staff not friendly, hygienist rough, didn’t thoroughly explain new type of cleaning procedure, no appointments available to continue cleaning for 8 months when I go every 4!!

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3.0/5
3.0 /5
It was good some things that were New to me but a very good experience

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5.0/5
5.0 /5
They were polite and efficient

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1.0/5
1.0 /5
I'm not thrilled. I didn't receive the service advertised "x-rays and cleaning" as the recommended treatment does not seem to be covered by my insurance, although it would have been I guess too simple to just do the basic cleaning.

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1.0/5
1.0 /5
Shannon was nice at front desk the other lady that works along side her was rude . She told me I had a 10 minute grace period I was only 5 minutes late to my appointment. My appointment was for examine , xray , and cleaning. I was denied my cleaning because “not enough time” the lady at front desk that’s no Shannon told me “ well you did show up late “ so I’m confused what’s the point of the grace period ???? The whole point of my appointment was my cleaning that’s what I really wanted . When I tried to re book the lady said she would call me back and never did . I would not recommend this place .

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5.0/5
5.0 /5
I had a wonderful experience during my recent dental examination. Everyone in the office was friendly, professional, and caring. The dental assistant who took my X-rays was excellent and made me feel very comfortable throughout the process. The dentist was also very kind, thorough, and professional. I truly appreciate the care and attention I received from the entire team. Thank you all for making my visit such a pleasant experience!