Since moving in at the end of April, the air conditioner has not been working. We were never informed of this ahead of moving in. After we signed paperwork, we discovered air was not working when we moved our items in. Upon questioning about it, we were told they were waiting on a part to fix it. It is now the middle of June & air conditioning is not repaired. Due to our request, we were able to move to a first floor space. The floor is cooler but not as cool as should be.We feel upper management has not handled this situation properly & has been misleading renters like us who are storing their valuables.
Verified User
•
Jun 10, 2026
1.0/5
1.0/5
arbitrary price increase every year
Verified User
•
May 19, 2026
1.0/5
1.0/5
The cost per unit is high and your escalations each year are horrendous. You don’t give a credit for balance of the month when you leave.
Verified User
•
May 11, 2026
5.0/5
5.0/5
great staff, clean building.
Verified User
•
May 2, 2026
5.0/5
5.0/5
Tiwana went above & beyond to help make our move proceed smoothly. She was patient and calm, answering all of our questions.
Verified User
•
Apr 24, 2026
1.0/5
1.0/5
Rent increase
Verified User
•
Apr 11, 2026
5.0/5
5.0/5
Friendly staff very attentive
Verified User
•
Mar 24, 2026
5.0/5
5.0/5
Clean Space and affordable pricing
Verified User
•
Mar 20, 2026
2.0/5
2.0/5
Annual price increases that far exceed inflation are unreasonable. The cost of my unit increased 30% over two years.
Verified User
•
Mar 18, 2026
3.0/5
3.0/5
Nothing special - was convenient - rate increases always an issu
Since moving in at the end of April, the air conditioner has not been working. We were never informed of this ahead of moving in. After we signed paperwork, we discovered air was not working when we moved our items in. Upon questioning about it, we were told they were waiting on a part to fix it. It is now the middle of June & air conditioning is not repaired. Due to our request, we were able to move to a first floor space. The floor is cooler but not as cool as should be.We feel upper management has not handled this situation properly & has been misleading renters like us who are storing their valuables.
Verified User
•
Jun 10, 2026
1.0/5
1.0/5
arbitrary price increase every year
Verified User
•
May 19, 2026
1.0/5
1.0/5
The cost per unit is high and your escalations each year are horrendous. You don’t give a credit for balance of the month when you leave.
Verified User
•
May 11, 2026
5.0/5
5.0/5
great staff, clean building.
Verified User
•
May 2, 2026
5.0/5
5.0/5
Tiwana went above & beyond to help make our move proceed smoothly. She was patient and calm, answering all of our questions.
Verified User
•
Apr 24, 2026
1.0/5
1.0/5
Rent increase
Verified User
•
Apr 11, 2026
5.0/5
5.0/5
Friendly staff very attentive
Verified User
•
Mar 24, 2026
5.0/5
5.0/5
Clean Space and affordable pricing
Verified User
•
Mar 20, 2026
2.0/5
2.0/5
Annual price increases that far exceed inflation are unreasonable. The cost of my unit increased 30% over two years.
Verified User
•
Mar 18, 2026
3.0/5
3.0/5
Nothing special - was convenient - rate increases always an issu