The location, access safety and cleanliness of the units is great and I wouldn’t give a 10. However, over the time of having the unit there has been a lot of turnover and staff and different responses have been received regarding the unit and paperwork. My daughter‘s business closed she needed units immediately she had already been in signed up for a unit and asked for additional units when I brought the delivery truck because she was not physically there to sign the paperwork they made me put the unit in my name we have been trying to appropriately switch it over ever since And over the year and a half have been given multiple stories. Additionally, when I came in and canceled the unit. I was never asked any additional questions the unit was canceled and then I asked if there was a prorated refund since the month had been paid. I was told because I did not ask before he hit the button and printed my cancellation There was nothing that could be done because I did not initially ask for my refund.

Way too many price increases both in frequency and amount of increases.

Everyone was helpful and friendly for my mom

Original price after three months increased by 40%.

Price is too high

Easy to do business with.

..

good service

Clean, convenient, courteous employees!!

Justin was very helpful and professional as he was dealing with multiple customers at the same time. This is the location in Jamestown. He made everyone feel like that were his priority.