There has been an associate available each time I’ve been up to the facility. I love that there are rolling carts available for moving things in or out. The facility appears clean. Only wish there was a bit more parking around the building.
Verified User
•
Mar 30, 2026
5.0/5
5.0/5
Good customer service. Good product.
Verified User
•
Mar 29, 2026
3.0/5
3.0/5
?
Verified User
•
Mar 27, 2026
5.0/5
5.0/5
Nice employeesVery clean unitEasy to use
Verified User
•
Mar 27, 2026
4.0/5
4.0/5
The place was very clean, great staff, everyone was friendly.
Verified User
•
Mar 18, 2026
4.0/5
4.0/5
9/10. Half point off for not mentioned the mandatory monthly charge for Protection/Insurance during the quote process. Half point off for not showing pricing on the website. Last year when I was shopping for storage units, you had pricing and the sign-up flow on the website.
Verified User
•
Mar 13, 2026
5.0/5
5.0/5
The facility is always clean and neat. The access hours are good and the office staff were always polite.
Verified User
•
Mar 3, 2026
5.0/5
5.0/5
Great people to work with. Since I have never used a storage facility before, Phil at the Wake Forest facility was through in explaining how things worked. The price for the unit was very reasonable; I used a truck from them to bring my furniture into the unit at the cost of gas used, so convenient. Between selling a home and buying another home, at the same time, this was a God send to all the other things one has to deal with. Thank you, Phil for all of the help. GW
Verified User
•
Feb 26, 2026
3.0/5
3.0/5
Ease of use. Price is a little high for a storage unit. But front desk employee was very nice and knowledgeable.
Verified User
•
Feb 16, 2026
5.0/5
5.0/5
Clean facility. Friendly staff. Easy move out process!
There has been an associate available each time I’ve been up to the facility. I love that there are rolling carts available for moving things in or out. The facility appears clean. Only wish there was a bit more parking around the building.
Verified User
•
Mar 30, 2026
5.0/5
5.0/5
Good customer service. Good product.
Verified User
•
Mar 29, 2026
3.0/5
3.0/5
?
Verified User
•
Mar 27, 2026
5.0/5
5.0/5
Nice employeesVery clean unitEasy to use
Verified User
•
Mar 27, 2026
4.0/5
4.0/5
The place was very clean, great staff, everyone was friendly.
Verified User
•
Mar 18, 2026
4.0/5
4.0/5
9/10. Half point off for not mentioned the mandatory monthly charge for Protection/Insurance during the quote process. Half point off for not showing pricing on the website. Last year when I was shopping for storage units, you had pricing and the sign-up flow on the website.
Verified User
•
Mar 13, 2026
5.0/5
5.0/5
The facility is always clean and neat. The access hours are good and the office staff were always polite.
Verified User
•
Mar 3, 2026
5.0/5
5.0/5
Great people to work with. Since I have never used a storage facility before, Phil at the Wake Forest facility was through in explaining how things worked. The price for the unit was very reasonable; I used a truck from them to bring my furniture into the unit at the cost of gas used, so convenient. Between selling a home and buying another home, at the same time, this was a God send to all the other things one has to deal with. Thank you, Phil for all of the help. GW
Verified User
•
Feb 26, 2026
3.0/5
3.0/5
Ease of use. Price is a little high for a storage unit. But front desk employee was very nice and knowledgeable.
Verified User
•
Feb 16, 2026
5.0/5
5.0/5
Clean facility. Friendly staff. Easy move out process!