Bell Road Mitsubishi
4.7/5
4.7 /5
148 Verified Reviews
1901 East Bell Rd, Phoenix, AZ 85022, US
(602) 283-5100
148 Verified Reviews
5.0/5
5.0 /5
it's not that the waiting area isn't clean because it is, it's just very dismal with worn black furniture and nothing on the walls, i think it could use some reno with perhaps a nice color paint and some artwork. this is not your fault but it's always annoying when people have their phone on speaker and everybody can hear the conversation, i left and went outside briefly and then went into the sales area that is facing the service and had a discreet conversation with a relative as there was no one else sitting there, much better. other than that, all was good!always good service!

5.0/5
5.0 /5
Abel was fantastic and so was the rest of the team at Bell Mitsubishi. Love my new car!

1.0/5
1.0 /5
Still mad about the strut and being lied too.No inspection I know of.Fire the salesman that lied through his teeth.To me bumper to bumper means everything. Not just motor and transmission.The telephone AI is a joke. I had to call a different number to talk to a human to schedule an appointment.

5.0/5
5.0 /5
I love the waiting room. It was a very comfortable environment.Everyone was very friendly and courteousI was greeted and taken care of in a timely manner.

5.0/5
5.0 /5
No improvement necessary. Everything works.I bought my first mitsubishi in 2007 and still own it.

5.0/5
5.0 /5
TPS monitor light is back on and key fab problem has returned so car won’t lock.Need to return the vehicle to have 2 issues that returned fixed.Professional service reps and clear communication.

5.0/5
5.0 /5
The Chat Bot used for scheduling has issues verifying phone number.Very good service.

2.0/5
2.0 /5
Clumsy having to get with a specific advisorDidn't really useRepair not complete, accessory port brokenOn first page (washer fluid flow drivers side), and they BROKE MY ACCESSORY PORTHad to wait while they attempted to fix washer fluid flow (still not right). Didn't know they broke my accessory port until the next day (weekend) when I was heading out of town, and I live out of stateWould love to have my accessory port fixed before I return to AZ and not have to waste vacation time and money in something you broke. Was charged for a wiper blade I didn't need, washer fluid flow still isn't right, was told to contact when in town again, don't know when that will be and my time there is always limited. Disappointing considering I bought both of my last two cars there newNone of the aboveNegated that my time was previous as I was in from out of state until I reminded him more than once

5.0/5
5.0 /5
From the moment I reached out to Bell Mitsubishi it was a great experience, Leo reached out to me as I was trying to make a purchase in Tucson. He worked with me to be on our terms and not there's, after making a deal over the phone we drove up to Phoenix to make the deal. The whole Bell team made you feel as you were part of there family. Thank you Bell Mitsubishi Team

3.0/5
3.0 /5
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