Bell Road Mitsubishi
4.7/5
4.7 /5
148 Verified Reviews
1901 East Bell Rd, Phoenix, AZ 85022, US
(602) 283-5100
148 Verified Reviews
5.0/5
5.0 /5
Would recommend. Loved the experience!Great environment

3.0/5
3.0 /5
Courteous and friendly advisers

5.0/5
5.0 /5
Ric Bakutis is an excellent Service Advisor

5.0/5
5.0 /5
the sales team were amazing in helping find the right vehicle. They knew all about the outlander I was purchasing. Most importantly, they respected my time and were able to get me in and out quickly. Very happy with everyone's help throughout the process at Bell Road Mitsu! thank you guys

5.0/5
5.0 /5
Service was completed quickly, everything was clearly explained to me, and Service tech was friendly

5.0/5
5.0 /5
Front Desk gal (blanking on her name) also went above and beyond.Only Complaint is your AI call in is not 100% couldn’t add a service kept saying we disconnected. Humans are still better.Rick and Ric are very hospitable

5.0/5
5.0 /5
Everything was great, thanks guys!

4.0/5
4.0 /5
Thank you for the good service.I always get good service at Bell Road Mitsubishi.

5.0/5
5.0 /5
I like to talk to a person, someone that can enter notes and give info to so that when I come in, the guys know what is GOING ON.When you take the time to talk to a customer, make them feel heard, valued and understand that there are other places they would rather be. Put some dang notes in somewhere. How do you not know that the part was ordered and waiting for your customer. When you go over an issue the second time as if it were the first time.....we don't feel "heard" or valued. Just a turn and burn shop.I had seen Mike about 4 weeks earlier and we discussed how even though there was no active recall, the recall I had in hand was only if a radio was unresponsive, then it would be covered. He said he would order a new head unit and it would be in in about 6 weeks. I was notified that it had arrived and scheduled the service. When I came back, we again, went over the recall issue and he said he would have to order the unit. He didn't even know it was already in their stock and that is why I was there. This kind of thing should not be happening.Once the service was started, it was done quickly.

5.0/5
5.0 /5
They have a cook-out every Friday and we were invited to lunch!!clean facilities, friendly staff and courteous and quick service!