Service was quick to investigate and handled with the care needed for the service needed

There was no clear direction given on moving in. I had to ask over multiple phone calls if I had to book a time, when I could get keys, if there were hand carts available, could the movers park just outside the back door, what to do with empty boxes, how garbage was removed, what the garbage schedule was, whether the outside doors locked at any certain hours and if there was an access code (since there are key code buttons installed on them), how packages are delivered, etc. It would be great if you had some sort of helpful move in document.

No. All good.

N/a

The maintenance man that came in was very professional he was quick - ⭐️

No

Michael is a conscientious guy who gets things done.

I was in my apartment during the time that it said my service request was completed. No one showed up at my apartment. There was no way that anything was done because this was something that would have to be taken care of in my apartment. All the individual must have done was check a box saying it was completed. No action was ever taken.

Myself and Merilyn would like to have more lighting in my apartment added but my understanding from the maintenance worker is that it is not possible to add any more lighting unless I do it myself.

Mike did a very minor job replacing an air filter, The job was done well.