I had an appointment and they didn’t get my Mitsubishi in until an hour after my scheduled appointment. Plus a 5 minute repair took over an hour to complete.I don’t care for people trying to sell me services that are not needed. I just had my Mitsubishi fully serviced and then Bergstrom wanted to service it again. All they had to do is look at the oil change sticker to see that the oil was recently changed.

Awesome staff very helpful in setting up our phones to the outlander. We will be back for sureVery easy to deal with. Upfront and answered all of our questions

I was treated with respect. Everything was fully explained but I did not feel spoken down to at all. Chris DuVernay did an awesome job. I was pleased to be told that I did not need new wiper blades when ai thought I did.

He was pushy to add unnecessary work.

Every time I question him on something, he commented back to me like I was a stupid dumb blonde. Even telling me the car was washed. I think I know when my car is washed or not. I didn’t wanna argue with him so I just left.Did not listen to what I was sayingWas way more then quoted

So far I am happy with the service.Very good service.

Very knowledgeable, professional and courteous

Rodney was very busy with numerous customers, but I was amazed at how he was able to make sure that each customer received his full attention. I also appreciated the upfront honesty that he was very busy and he apologized numerous times which was not necessary, but greatly appreciated! Nick in finance was phenomenal, very personable and informative. Overall 5 stars!No pressure sales and the entire staff demonstrate authenticity which is rare to find across the board.

The staff did a great job.

Easy purchase process, no pressure on the sale