I wish they would have vacuumed the floorsBecause I have a disability, Michael Giusto arranged for my car to be picked up at my house for service. I really appreciated that!

Service manager and advisors are very knowledgeable, polite and efficient. 10 out of 10. Thank you!Group of professionals that are handling a very good product.

Explaining to me the important parts need to check and fixed.Good service

Biggers of Elgin is always helpful and will inform you that a fix is needed and if its covered by warranty they will have that option first so its not heavy on the clientI always had a good service experience with Biggers of Elgin

Always accommodating, professional, and helpful.

Very knowledgeable.Wish they had loaner cars when service takes more timeKnowledgeable

I will see guys soonUnderstanding very helpful

I paid them $188.00 to fix my fender and it isn’t much better than before they fixed.

Friendly and honest customer service

Waiting room was very nice and clean barefoot cheese were available for free. Restrooms were were clean. Joee was very knowledgeable and helpful explaining different things to be about my car. I also asked some questions about the difference between my 2016 outlander and a 2025 Outlander phev. My car was washed very thoroughly before returning to me. Overall a very good experience. Clearly. Jim CThe staf was very friendly, courteous, and knowledgeable!.