Long time customer, very easy to do business with them.

Experience was not that great! For a dealership that prides themselves on COMPLIANCE that was not the case for my experience. JR and Zach are the only reason I am giving 3 stars. They both went above and beyond! For a certified used car purchase and the car had to be towed an hour after driving off the lot. It also had problems after that fix. However JR was wonderful in helping fix that! Zach our sales person was so great! He continued helping the entire time as well! The service depart needs some improvement or help!

Remember you asked for this review. I was going to let it pass. Came in for oil change and tire rotation with a 1:40 pm appointment was told it would take two to two and a half hours made an appointment for the next morning 8am. After waiting for and hour and a half someone came out and said they broke the mirror off. Would have to come back the next day when they got the mirror. Was there 3 hours. I got a loaner to take. Picked up the truck the next day and later that evening noticed an oil spot on my garage floor. Checked and there was a sufficient amount of oil on the oil pan the bracket below it and splatters of oil the transmission and the frame. I have a picture. They did comp me for the oil change but they didn’t rotate my tires because take photos because that happened a few years ago also there. They rotated them when they fixed the mirror. I have bought four F 150 since 2011 and 3 at Bill Estes. I won’t post this review publicly because nothing will happen. I would like a follow up before I contact Ford Motor Company!

Luke was a great help in finding the right vehicle for us.

Dylan was great! Efficient experience as well.

Great

Friendly, helpful team.

Great with communication and performance.

Dylan OBrien was very helpful.

Very convenient