My salesman was very polite and professional. Lucas Kanodle (sp) was very helpful and concern with my being pleased with my purchase. An asset to your franchise!!!
Chris
•
Dec 18, 2025
1.0/5
1.0/5
I signed up for the Happy Hour oil change online for $19.99. The person who checked me in said that that was fine. ... When I checked out, I was hassled with and made to pay $49.99 according to the service guy. He said this was for ford only. I had told him that the night before, I had read that, called in to the store and asked, because I've been coming here with 3 vehicles for 10 years. The girl on the phone said that, the coupon was good on other models, but if there was a price difference for the oil filter, it may be a couple dollars more. This was not the case. I can get $50 oil changes anywhere and not feel like I did after all these years. I don,t think I'll be back, there are plenty of places I can take my 3 vehicles to. Its sad, because for over 10 years I have advised all friends and family of your good coupons and good service. I will not be referring anyone else.
Monica
•
Dec 15, 2025
5.0/5
5.0/5
The personnel were friendly and the service as usual was great
Nicholos
•
Dec 15, 2025
3.0/5
3.0/5
communication needs work. Don't set appointment's if your not going to keep them( work failed to be done or even started)
My salesman was very polite and professional. Lucas Kanodle (sp) was very helpful and concern with my being pleased with my purchase. An asset to your franchise!!!
Chris
•
Dec 18, 2025
1.0/5
1.0/5
I signed up for the Happy Hour oil change online for $19.99. The person who checked me in said that that was fine. ... When I checked out, I was hassled with and made to pay $49.99 according to the service guy. He said this was for ford only. I had told him that the night before, I had read that, called in to the store and asked, because I've been coming here with 3 vehicles for 10 years. The girl on the phone said that, the coupon was good on other models, but if there was a price difference for the oil filter, it may be a couple dollars more. This was not the case. I can get $50 oil changes anywhere and not feel like I did after all these years. I don,t think I'll be back, there are plenty of places I can take my 3 vehicles to. Its sad, because for over 10 years I have advised all friends and family of your good coupons and good service. I will not be referring anyone else.
Monica
•
Dec 15, 2025
5.0/5
5.0/5
The personnel were friendly and the service as usual was great
Nicholos
•
Dec 15, 2025
3.0/5
3.0/5
communication needs work. Don't set appointment's if your not going to keep them( work failed to be done or even started)