Bill Estes Ford
4.9/5
4.9 /5
1,165 Verified Reviews
450 East Northfield Dr, Brownsburg, IN 46112, US
(317) 790-3264
1,165 Verified Reviews
5.0/5
5.0 /5
Very good, easy to schedule and good service

5.0/5
5.0 /5
I love your staff. TJ in service is awesome. All of your service team members are awesome!

5.0/5
5.0 /5
I had had a problem with car not starting and had it jumped. I didn’t want to drive home and possibly not be able to get it started again so I drove to service and they worked me in. I got a new battery. It was the day before Thanksgiving so I appreciate them working me in. It took longer than they told me and since I don’t drive well as light starts to go I was a little anxious when it was well over amount of time they had quoted. They were able to finish just before it went completely dark. I made it home soon after dark. Thank you for working hard to get me out before dark.

5.0/5
5.0 /5
Oil Change was right on time fast! service writer was great kept me informed on everything

5.0/5
5.0 /5
I have always had a very good experience at the service department at this location. Casey is awesome and very helpful thank you for great customer service

5.0/5
5.0 /5
Quickly in and out, understands my needs

5.0/5
5.0 /5
My experience was excellent as always. The service was done in a timely manner and was complete. My service writer (Tyler) is always professional but yet friendly and is always to listen to my inquiries and questions. I find this dealership to be great from the sale to the service department. All personnel are professional and caring . The other dealerships in my area, and much closer are impersonal and just seem to want to sale you the truck and move on. I'm glad I made the drive!!

5.0/5
5.0 /5
All aspects of this experience were pleasant and professional; from the "Chat Person-Scarlet", the front desk person, the salesman Brian R, the finance mgr, and the tech person. This is why I returned to upgrade my Escape. Kudos to your team.

4.0/5
4.0 /5
Always professional and friendly and prompt

5.0/5
5.0 /5
Amazing! David really went above and beyond at making my visit exceptional. The staff was very friendly. Service was very prompt despite my not having an appointment. Will definitely be returning the the future.