Estes team always provides excellent service

Both Jason Barrett and Mike Starnes were extremely helpful and patient. Jason went out of his way to accommodate my wishes.

Very professional

Tyler Lee is the BEST

Everyone we dealt with were very professional and personable. Very pleased with the F150 we purchased.

Working with Mike Parham is like working with family. He always delivers great service.

Ford did a great job with the install of the remote Start System on my truck.

I came to Bill Este Ford for service at the last minute, after I showed up to a service appointment time (which I had made in advance) at Tom Wood Ford, and despite my appointment, they told me they wouldn't even be able to LOOK at my car until the next day, let alone do any work (and I would have to leave my car there). I called Bill Este Ford and was able to make an appointment immediately, and have my car looked at within a couple of hours of arriving. The shuttle back to my house was convenient and the driver was very nice. I received full transparency with what my car needed and what the financial requirements would be, as well as information for financing options. The work was completed within the same day and I was able to pick it up by the next morning. My only critique would be that there needs to be a better area to check-in for pickup to wait for a person to help us check my car out/ pay, but I was still able to be helped out quickly.

Sean was great! I had a great experience and I am satisfied with my new vehicle.

Very friendly salesman and final finance guy. Good experience.