Bill Estes Ford
4.9/5
4.9 /5
1,155 Verified Reviews
450 East Northfield Dr, Brownsburg, IN 46112, US
(317) 790-3264
1,155 Verified Reviews
5.0/5
5.0 /5
Great salesman - Mike P was wonderful to work with! The car was detailed perfectly and ready for delivery.

4.0/5
4.0 /5
The display has a fault that only fails intermittently (seemingly EVERY time we drive it - but NEVER happens when in for service). It's very frustrating to have a brand new car with an issue that we see all the time that can't be "fixed" unless the issue actually happens when in for service (murphy's law I guess)

5.0/5
5.0 /5
Had a wonderful experience. Sean McNally was great to work with and got me exactly what I wanted with no hassles. Thank you Sean.

5.0/5
5.0 /5
We recently had our Fusion Hybrid in for some factory warranty work. When we picked up the vehicle after hours, I noticed a dent in the fender above a wheel that wasn't there when I dropped it off. The service manager checked all camera footage and confirmed the dent did not exist when it was brought into or out of the service bay. They handled the repair of the dent and provided a loaner vehicle. Although this was an inconvenience, they staff displayed a high level of empathy and integrity on how the problem was handled which I appreciate as a long time customer.

5.0/5
5.0 /5
Mike was great. All of my concerns were addressed. I walked in just browsing and ended up leaving with a new car. Thank you.

5.0/5
5.0 /5
Tyler is great! communication is great. Always advises of situation whether good or bad and how he can help with it.

5.0/5
5.0 /5
Well taken care the entire process.

5.0/5
5.0 /5
Quickly dropped my vehicle off for 20,000 mile service and an oil change and it took less than an hour to get back out on the road.

5.0/5
5.0 /5
I had a great experience I will recommend my family and friends

4.0/5
4.0 /5
Scheduled recall Service but follow up was poor.