Bill Estes Ford
4.9/5
4.9 /5
2,228 Verified Reviews
450 East Northfield Dr, Brownsburg, IN 46112, US
(317) 790-3264
2,228 Verified Reviews
Robert
Jul 15, 2022
5.0/5
5.0 /5
We had 2 tire stems replaced. We assumed this was covered with the extended warranty package but NICK (Service Tech) verified this, and kindly explained how it wasn't & provided the cost. TYLER (Service Manager) was very personable & professional. And seemed on top of everything in his department. Our service was fast & efficient!

4.0/5
4.0 /5
Transaction done via phone/text as I live 3.5 hrs away. Salesman was professional and friendly and forthcoming with information and questions I asked. He did a nice job handling the transaction. Car had a bad smoke odor in it that was worse than disclosed, in my opinion. Cigarette burns in seat that weren't shown in online add for sale and mileage was over 2,000 miles higher than what was on add, due to car being loaned out to service customers. All of this was disclosed to me during the purchase process but was a bit disappointed that no price reduction was offered due to these factors but, I guess I should have asked for a discount. The car drives well and is overall acceptable but the smoke smell is not good. Even the drivers that brought the vehicle said it was very, very noticeable.

5.0/5
5.0 /5
Wes and Sean were very helpful. they went out of their way to help with purchasing a car I was looking at to surprise my wife for her birthday.

5.0/5
5.0 /5
We always go to see Steve Angle. He is great.

Denise
Jul 12, 2022
5.0/5
5.0 /5
Rick answered all of our questions. Got the car in the service department very quickly. Service department took care of recall and answered all my questions

4.0/5
4.0 /5
Bought a truck

5.0/5
5.0 /5
Dustin the manager called me to tell me they had a long bed F-150 that I had been looking for. They were willing to lower MSRP by 5K. They had me deal with Steve McCalley in sales and he was awesome. Zach the tech dude was fantastic. Entire experience was quick and easy.

5.0/5
5.0 /5
Jacob made ordering a new car online really easy! He was very helpful!

5.0/5
5.0 /5
Came in, told Mike P. what I was looking for. He called me as soon as one came in and the rest is history.

5.0/5
5.0 /5
Great! JB is a fantastic salesman! Finance team worked hard to make the deal happen.