had the works oil change and all went smoothly.

Mike Parham provided excellent customer service.

As always the service team did a great job of diagnosing the issues and repairing the faulty sensor. Dalton did a fantastic job of helping and explaining to me the issues and providing his advice on what the technician suggested. Very satisfied!

I love the service at the Bill Estes, but waiting time just a bit too long:(

Service Technician Casey was outstanding keeping me informed!

A

Always wonderful service

Michael Starnes Was a pleasure to work with. I normally can not stand car salesman but I will look Michael up the next time I am ready to buy a truck.

I had an awesome experience. I definitely will be suggesting this place to friends and family. I can't remember the last name of the guy that helped me but you'd know him if you talked to him, Sean is a giant lol. But he helped me navigate a few small issues I had so I could drive home a Tacoma that I had to have.

Work was performed within specified time. I would have marked, “Excellent, “ but. I had an issue with access to garage. I came in thru waiting room and out the door to service area. I am handicapped, and there is NO ramp to get off the curb once inside the service area. Is there any way to install a ramp at the north end of the waiting area in the garage? It could face the north at the end of the curb.