The service dept was very busy but they got me checked in quickly. My wait was reasonable for the oil change and tire rotation and they checked out my car and found no other service problems. Check out was quick and I received a 10 percent military discount.

Good job

So far everything your dealership has done for me has been very good experience

GREAT JOB CASEY & BLAKE

Service was very quick and everyone was so polite from checking my vehicle in to Zane answering all of my questions,, I will definitely be back!

Scheduling, statuse reports, prompt service and checkout, all the best.

When i brought my ford in for service i was told that the 100,000 mile service would be $417 and any extra if anything came up with the inspection. Well when i got there i was told by the technician that the online pricing was not correct. I told him that i had called to verify the costs and was told this was correct. The Technician was very helpful with getting the pricing more in line with what i was told. We also talked about how pricing online should be correct and if not then put that disclaimer on the website. In the end i was very happy with the service i received.

Ok not great

I appreciate first of all being able to set my Appointment online to save me time. I was waited on in a very professional manner. My car has over 100,000 miles and I wanted to get the Ford recommended repairs. There were a few repairs that did not need to be done and the Service Advisor reviewed them with me. I updated a few other items, but really appreciated the Professional ism from the beginning to the end. The ladies at the front desk, the young man that took me home and picked me back up to retrieve my Ford Escape all treated me like "Queen Granny P". Queen Granny says Thank you.

While the work to be done was described before it was done and I believe it was done (hard to check an alignment on my own), I was disappointed by the condition of the car when it was returned to me. The driver's seat was significantly further back and somewhat lower than when I brought it in. I appreciate that there are not preset settings for the seat, but there was an obvious difference from where things were when I brought the truck in. In addition, the passenger seat was in full recline and was close to all the way back from the dashboard. There was also some water in the cup holder although that may be from a leaky seal on the windshield. On the whole, these are not big problems, but it was disappointing to sit in the bay and try to get the truck back to a state where I (and a passenger) were comfortable. Sincerely, Mark Kannowski