Best hassle free buying experience I’ve ever had..the salesperson was the best. The finance manager made it easy…highly recommend!!

Mitchel and Emma was great. Both was very patience with me and very helpful

Oil change service was professional, fast, and at a reasonable price. Service staff were very friendly and courteous.

Work was completed satisfactorily in a timely manner.

Until this used vehicle that I purchased over 2 years ago from bill estes, I have always gone for the cheapest, fastest service I could find. I have been told, " don't get work done at a dealership, way too expensive." My experinces here have been, and continue to be, amazing in every way. Easy to get in fast, accurate diagnosis of any problems, efficient repairs and/or maintainance, fair costs, and awesome staff from the folks on the phone to the service guys who meet you at the door, to the gals behind the desk! I cannot say enough for the detail, honesty, and clear explanations from the service coordinators who give so much information and answer my questions with their invaluable knowledge of their craft! Most recently I was late getting my EXPLORER in for routine season change check up. Turned out that after the routine maintainance, some things needed more attention, and I will be returning to take care of those things very soon. Zane in Brownsburg, took his time to answer every question I had about parts needed, why, and what was going to be best for my particular vehicle. In fact, he was above and beyond when I asked him to treat my vehicle as he would his own, making sure that it would be ready for what this winter might have in store for it and to see to it that I would be as safe on the road as possible. I do not doubt that when all is done, I will drive out feeling very confident that my car is in top shape!!! Thank-you, Zane, the mechanics, and everyone at bill estes in the Burg for winning customer experiences!!!!!! YOU ALL ROCK!!!!!!

Jason was phenomenal. He took great care of me throughout almost a two year process waiting for the new Bronco. Couldn’t haven’t asked for a better sales guy and I would refer anyone to him. My family has now bought two vehicles from him and each time the experience has surpassed expectations.

I custom ordered F150 through Bill Estes Ford (Sales Rep Steve Angle) and was pleasantly surprised by their willingness to work with me on the order as well as trade in activity. They were open to accommodating my need and didn't pressure me into buying any additional accessories through them. I would recommend this dealership for your next purchase.

Everyone was very nice to deal with.

Thank you

Everybody was so nice and friendly. The process between Cheri Edens, my sales advisor, and the financial advisor went smoothly and quickly. Overall an amazing experience for my first time buying a car!