Customer service was great. Waiting area is old and tired compared to other Toyota dealerships.

Process was efficient despite the number of people in for service.

Briana was great and thorough with my truck issue. I highly recommend her and the Toyota team

Purchasing experience was decent. My salesperson Bob McCormick was very helpful and easy to work with. The dealership kept my vehicle to make a repair and 9 days later I still don’t have it.

Overall great experience.

It was a great experience.

Was offered help right away. No pressure by the salesman Bob McCormick. Ver polite, professional and informative.

I am a regional manager for a sales-based company, and I often share stories of my buying experiences with my managers and teams. The bad usually outweighs the good ones, and I only have a few outstanding ones to share. This experience is one of the best I have had in some time. I inquired about a new car that I saw online, and was immediately contacted by Ashley. I made an appointment to stop in, and she explained the process for the vehicle. It had not arrived at the dealership but was in transit. I was very confident after our meeting and placed a down payment. The car came in sooner than anticipated. I was contacted, made another appointment, had the deal closed, and drove home in my new car. The process from start to finish was seamless. Ahsley followed up with me to make sure everything was going well with my new car. I appreciate and do business with people I like and people who want to earn my business; these guys did both! I would recommend buying from Bill Estes Toyota, and if you are in the market, ask for Ashley.

I was looking for a Scion xB to replace one that was recently totaled. Found a great replacement with Justin.

We were looking to lease a car. The process was quick and easy