10

While I genuinely think the staff at the apartment community are all nice people, there were a lot of issues that really disappointed me. One being the failure to enforce the property rules. People smoke in the building, the halls smell like marijuana, there are still AirBnB rentals on property, the security guards don't do what they are paid for over night. I chose this property because I really felt safe living there before, returning resident, and while I lived there Victoria really kept the property clean and im tight shape. I thought Elena would also keep the same standard but was really let down. I was promised Carlee would be an enforcer as well and was also let down.

Leasing agent was friendly and knowledgeable. Hallways looked and smelled cleaned and well maintained as well as gym and other communal areas.

Office Staff and Maintenance Staff are Amazing

Cindy was amazing! We are new to Houston and she gave us very valuable information. She was knowledgeable and explained everything. She was very professional and patient with us. We didn't feel rushed unlike other tours we did.

The front office and maintenance staff are great.

The Office Team is always friendly and Accommodating! They also have a multitude of events and it's a great place to call "HOME'.

Cindy was amazing. I toured many apartments and she’s been the best agent. I felt educated about what to expect if I was a resident . She was very hospitable and good at her job without being “salesy” even though that is her job. She got me convinced that I’d love living there naturally.

I had a pleasant experience during my tour the only downside, was the unit that best suited my needs was previously leased. I would circle back the community of a top floor with a better view come available.

This was my dream apartment and even with the things I would want to change.