Our maintenance request is still ongoing. One packrat caught and traps have been reset.
Ellen
•
Aug 23, 2018
4.0/5
4.0/5
Very friendly and knowledgeable staff. Work ethic and customer service response is very good. Easy to work with.
Anonymous
•
Jun 27, 2018
5.0/5
5.0/5
Gina is always friendly and responds to my emails and phone calls. Thank you!
Anonymous
•
Jun 25, 2018
5.0/5
5.0/5
There was a problem with my account during the transfer from Principal to Blue Fox. I contacted my account manager and the problem was corrected immediately! Also, the A/C went out - they had someone out the same day and had it fixed! Great service!
Anonymous
•
Jun 23, 2018
4.0/5
4.0/5
Good, but doesn't always replace broken items
Anonymous
•
Jun 18, 2018
4.0/5
4.0/5
Just moved in ... Good service so far
Anonymous
•
Jun 18, 2018
4.0/5
4.0/5
I came to Blue Fox through another rental property management company. They sold their business to Blue Fox. I have been very happy so far with their customer service. I am still waiting to hear on one issue.
Anonymous
•
Jun 18, 2018
5.0/5
5.0/5
Hi, Gina Palmer answered my call in the evening when I had an emergency with my hot water heater. There was a possible CO2 leak. She helped me solve the problem and checked up with me to ensure that the solution had worked.
Anonymous
•
Jun 18, 2018
4.0/5
4.0/5
Timely but not always personable
Anonymous
•
Jun 18, 2018
5.0/5
5.0/5
Mary Ann does a good job of keepig me up-to-date on any issues. The website and monthly reports help me stay on top of things.
Our maintenance request is still ongoing. One packrat caught and traps have been reset.
Ellen
•
Aug 23, 2018
4.0/5
4.0/5
Very friendly and knowledgeable staff. Work ethic and customer service response is very good. Easy to work with.
Anonymous
•
Jun 27, 2018
5.0/5
5.0/5
Gina is always friendly and responds to my emails and phone calls. Thank you!
Anonymous
•
Jun 25, 2018
5.0/5
5.0/5
There was a problem with my account during the transfer from Principal to Blue Fox. I contacted my account manager and the problem was corrected immediately! Also, the A/C went out - they had someone out the same day and had it fixed! Great service!
Anonymous
•
Jun 23, 2018
4.0/5
4.0/5
Good, but doesn't always replace broken items
Anonymous
•
Jun 18, 2018
4.0/5
4.0/5
Just moved in ... Good service so far
Anonymous
•
Jun 18, 2018
4.0/5
4.0/5
I came to Blue Fox through another rental property management company. They sold their business to Blue Fox. I have been very happy so far with their customer service. I am still waiting to hear on one issue.
Anonymous
•
Jun 18, 2018
5.0/5
5.0/5
Hi, Gina Palmer answered my call in the evening when I had an emergency with my hot water heater. There was a possible CO2 leak. She helped me solve the problem and checked up with me to ensure that the solution had worked.
Anonymous
•
Jun 18, 2018
4.0/5
4.0/5
Timely but not always personable
Anonymous
•
Jun 18, 2018
5.0/5
5.0/5
Mary Ann does a good job of keepig me up-to-date on any issues. The website and monthly reports help me stay on top of things.