Was dissapointed that the service center did not verify my prior oil change date (that was extremely past due) during my first service when I bought new tires and completely made me miss my oil change date by a long shot! Finally the service center said "your oil change sensor was off" that should not matter as they should verify the mileage and the fact that this car was purchased through Kendall!

Great team, great experience!

Excellent service in all respects - timely appointment, courteous interaction and, most important, the problem was fixed. I have always been much more impressed with the service department at this dealership than I have been with their sales organization.

The maintenance needs of our vehicle were met professionally, effectively, and quickly. The staff was personal and professional.

My experience with Trevor in Sales, Steve in Finance and Dave in Service has been second to none. They have been willing to listen, react and have me leaving as a happy customer everytime.

The Service Manager at Kendall Auto of Bend was exceptional in giving the service we as customers would like to have, but yet it's somehow missed in one way, or another. This is the first time I've been able to say it was my pleasure to meet such a well established and managed team, working towards the goals of making the whole experience a more than exceptional one. From listening, to caring. Every step was carried out with individual and personal care by the service manager. He was able to make this a lasting impression of positive results from buying my vehicle. Thank you for the time you gave me from start to finish.

I actually look forward to going to get my car serviced. Service is thorough, quick, efficient, staff is super-solicitous and warm and there is coffee, fruit and cookies while you wait. Couldn't be better.

I highly recommend Kendall BMW of Bend. Chris Root and George Stanley are top notch. They care about their customers and they go above and beyond.

After working with Chris Root on the purchase of a 2015 BMX X3 2.8d last November, it didn't take long to win me over as a repeat customer. Chris went above and beyond to take care of my needs and help me find the best vehicle for my needs. I purchased a 2016 BWM 328d sports wagon and I couldn't be happier. Everyone on the team at BWM of Kendall was very welcoming and showed appreciation for my business. The process was simple and fair and it is no wonder they thrive with repeat business. They know their customers and truly care about them too.

My new BMW i3 is a sly fox - quiet on the prowl and slippery fast on the pounce. A newcomer to electic cars, I was treated at BMW to a detailed analysis of the safety, unique construction and green economy of the i3 by Chris Root - he made the whole transaction pleasurable.