The service team is very experienced, know their stuff, communicate well and provide fantastic service.

Always very friendly and I get complete satisfaction with my request

Great service at Richmond BMW Midlothian. The service was completed on time as promised and they even washed and vacuumed the car!

Excellent service from Matt. He is always helpful and very professional.

Everyone involved with my X5 purchase was professional, knowledgable about ordering the vehicle and kept me up to date with building the car. My salesman Balaji was wonderful throughout the whole process. Will be buying from Richmond BMW Midlothian again!

The team at Midlothian BMW was attentive and helpful. I love my new car!

Rebecca Kunz was a joy to work with! She made the entire experience easy. She’s very organized and went above and beyond to exceed my expectations. It was nice to work with someone that has her integrity.

My last visit at the dealership was a good one. I had a good experience with the service advisor (s) who worked with me. The only recommendation I would make is that the wait time in the service area when I initially walked in was questionable. There was no "good morning," or anything and all I got after a bit of a wait is "someone will be with you shortly." It did seem rather rude to be standing there and guys just talking on the phone and/or walking by looking at you with no initial introduction. Thanks for the opportunity. This does not mean I will not go back again as the service itself was good.

First time at the dealership for service. They were able to get me in right away, and serviced the car same day. Excellent service!

Awesome!