The vehicle needed new drive belt, ac belt and tensioners replaced due to squealing noise. The dealership agreed to replace. It is now weeks later and I'm assuming an adjustment needs to be made to tighten the belt up because it's squealing again on cold starts. I'm assuming new belts loosen after several weeks and need to be tightened back up to specs. I would like for someone to reach out to me at 804-466-2029 so I can bring the vehicle in to tighten the belts back to spec. This shouldn't take more than 10-15 mins. tops to do. Thanks

Very courteous and professional, by far the best car buying experience I ever had and didn't have to spend all day. Clay & Frank took great care of my wife and myself. Great experience and I will recommend! Thanks for the Awesome ride, looks great and runs great! #1satisfied customer

Service was fast efficient and cordial. Service advisor very helpful.

I have an excellent experience with Frank and Kirk , warranty person I can't remember his name. I was very impress with all of them excellent customer service skills from the beginning until end. I really enjoyed them 5stars!!!!

I was given professional courtesy and excellent service. My vehicle was inspected and given a thumbs up and was driven as if it was taken care of by BMW. Very confident in their work.

Excellent experience. Very good communication about progress on the work!

From Lance & other service department personnel greeting by name to Lance & Ravine ushering my car through the process, it was a very pleasant appointment. Thanks to ALL!

Brought my car in for inspection

Staff very accommodating and excellent service.

Easy to schedule service, courteous staff on phone and in-person, great service........I'm happy