After buying a car from Carvana, I found a couple of issues that were going to cost about $3000 to correct. Scott in the service department was a huge help to me, working with Carvana to get the problems fixed at no cost to me. Then, I had an issue that was my own fault which required replacing two body trim pieces. Midlothian BMW replaced them at a very reasonable cost. Big thanks to Scott in the service department!
Anna
•
Dec 15, 2021
5.0/5
5.0/5
Car serviced for an emissions recall.
William
•
Dec 14, 2021
5.0/5
5.0/5
Exellent service.
David
•
Dec 14, 2021
5.0/5
5.0/5
Excellent customer service experience.
Kelly
•
Dec 13, 2021
5.0/5
5.0/5
Jeff Yurcaba is knowledgeable, sincere and honest. He’s been my trusted go to BMW service rep for almost 20 years!
Jernice
•
Dec 13, 2021
5.0/5
5.0/5
Great experience at Midlothian BMW! Car was evaluated and I left feeling assured the issue was fixed. I also learned some tips about the vast technology my car offers.
Silas
•
Dec 13, 2021
5.0/5
5.0/5
Great experience!
Samuel
•
Dec 13, 2021
5.0/5
5.0/5
Excellent service, and communication was kept through the whole process.
Willie
•
Dec 11, 2021
5.0/5
5.0/5
Balaji and Alex @ Midlothian BMW went above and beyond to get me in a great Pre-owned vehicle at the monthly payment that fit my needs.
Terry
•
Dec 10, 2021
5.0/5
5.0/5
Always a professional, communicative experience with Lance, Roger, and Mr Perry
After buying a car from Carvana, I found a couple of issues that were going to cost about $3000 to correct. Scott in the service department was a huge help to me, working with Carvana to get the problems fixed at no cost to me. Then, I had an issue that was my own fault which required replacing two body trim pieces. Midlothian BMW replaced them at a very reasonable cost. Big thanks to Scott in the service department!
Anna
•
Dec 15, 2021
5.0/5
5.0/5
Car serviced for an emissions recall.
William
•
Dec 14, 2021
5.0/5
5.0/5
Exellent service.
David
•
Dec 14, 2021
5.0/5
5.0/5
Excellent customer service experience.
Kelly
•
Dec 13, 2021
5.0/5
5.0/5
Jeff Yurcaba is knowledgeable, sincere and honest. He’s been my trusted go to BMW service rep for almost 20 years!
Jernice
•
Dec 13, 2021
5.0/5
5.0/5
Great experience at Midlothian BMW! Car was evaluated and I left feeling assured the issue was fixed. I also learned some tips about the vast technology my car offers.
Silas
•
Dec 13, 2021
5.0/5
5.0/5
Great experience!
Samuel
•
Dec 13, 2021
5.0/5
5.0/5
Excellent service, and communication was kept through the whole process.
Willie
•
Dec 11, 2021
5.0/5
5.0/5
Balaji and Alex @ Midlothian BMW went above and beyond to get me in a great Pre-owned vehicle at the monthly payment that fit my needs.
Terry
•
Dec 10, 2021
5.0/5
5.0/5
Always a professional, communicative experience with Lance, Roger, and Mr Perry