Always a professional, communicative experience with Lance, Roger, and Mr Perry

Great service and love their system which allows you to see where the technician is with serving your car. Also, the service department representative explained the process to me and I felt sure everything would workout. This was my time working with Crown BMW of Midlothian and they were excellent!!

Service was good. Matt took care of me.

Justin was extremely helpful and awesome to work with. He did everything he could to make sure I got the car I wanted. He went above and beyond and I couldn’t be happier with my new BMW. They have an excellent team of people there who truly care about their customers. I will continue to buy my cars here in the future!

Dropped my car off for brake repairs without an appointment and was ready the same day. Scot was a great communicator and very nice each contact I had with him.

Roger and Scott are awesome! Never a long wait .

My service was excellent.

I have 2 BMW Dealerships near me but neither of them was willing to order me a M50i. This team matched my Carvana offer for my trade and ordered the car exactly as I wanted. They kept me informed along the way and the car was available earlier than expected. A delightful experience! Clay and Aaron were excellent to work with!

Everything that the guys do for me they always go above and beyond. I'm very grateful for everything they do. I have been coming here for four years now and I have never been disappointed

Scot and the team at BMW Midlothian are always a pleasure to work with, detailed, clear as go the extra mile.nd alway