Everything went fine. My car was diagnosed and repaired quickly. But the cost was staggering. It cost me $289 for a single electrical relay, more than $35 in unspecified miscellaneous shop charges, and $200 for labor. My car was only in the dealership for 1 hour. All in, it cost $544 to replace a single A/C relay. The cost to repair a BMW is unreasonable.

Really the only people I would trust to service my vehicle. Great service and friendly atmosphere!

Top notch service department

Excellent and fast service, I’m glad I bought my car here!

We had an extremely positive experience with the Service Department at Richmond BMW Midlothian. We had a tire failure on I 95 and were towed to Richmond BMW. Service Advisor Lance Malatak treated us with courtesy and professionalism and resolved our problem as quickly as possible. Corporate BMW should be proud to be represented by dealers such as Richmond BMW Midlothian. Frank Berger Boynton Beach, FL

Great customer service.

Excellent service department. Service rep. Scott outstanding in his knowledge of my M3 and my service needs.

Outstanding service as always. Jeff Yurcaba always does a great job of keeping me informed of what is needed, when vehicle will be ready for pickup, etc. and making sure any coupons are applied as appropriate. I love my 128i and plan to drive it for many years to come!!

The service advised was great and well received.

Great service