The appointment set up by Tim Peterson was completed swiftly and to perfection!
Anonymous
•
Oct 6, 2024
5.0/5
5.0/5
very easy, simplistic and pleasant
Anonymous
•
Oct 5, 2024
4.0/5
4.0/5
The car did not have car manual. Had to purchase one from ebay. For a car over 56K it would have been good customer service to get me one or at least reimburse me for it. This is the 3 rd BMW i have purchased from Richmond BMW, one new and two used. I have always brough my cars for service there.
Anonymous
•
Oct 5, 2024
5.0/5
5.0/5
The best service Team. Mr. Tim Peterson do an outstanding job of supporting me with all maintenance and problems. Thanks you for have an outstanding team.
Anonymous
•
Oct 4, 2024
5.0/5
5.0/5
i arrived early for my appointment and my car was taken in right away
Anonymous
•
Oct 3, 2024
5.0/5
5.0/5
Although the wait to check in was longer then usual and I was a little annoyed by that…but the loner vehicle made up for that.
Anonymous
•
Oct 3, 2024
5.0/5
5.0/5
Fast, friendly service as always. Thank you!!
Anonymous
•
Oct 3, 2024
5.0/5
5.0/5
amazing service crew. Always helpful and courteous. So happy to be a BMW owner and have your team around.
Anonymous
•
Oct 2, 2024
5.0/5
5.0/5
Recall in car
Anonymous
•
Oct 2, 2024
5.0/5
5.0/5
Salesman was very helpful and we enjoyed working with Jeff.
The appointment set up by Tim Peterson was completed swiftly and to perfection!
Anonymous
•
Oct 6, 2024
5.0/5
5.0/5
very easy, simplistic and pleasant
Anonymous
•
Oct 5, 2024
4.0/5
4.0/5
The car did not have car manual. Had to purchase one from ebay. For a car over 56K it would have been good customer service to get me one or at least reimburse me for it. This is the 3 rd BMW i have purchased from Richmond BMW, one new and two used. I have always brough my cars for service there.
Anonymous
•
Oct 5, 2024
5.0/5
5.0/5
The best service Team. Mr. Tim Peterson do an outstanding job of supporting me with all maintenance and problems. Thanks you for have an outstanding team.
Anonymous
•
Oct 4, 2024
5.0/5
5.0/5
i arrived early for my appointment and my car was taken in right away
Anonymous
•
Oct 3, 2024
5.0/5
5.0/5
Although the wait to check in was longer then usual and I was a little annoyed by that…but the loner vehicle made up for that.
Anonymous
•
Oct 3, 2024
5.0/5
5.0/5
Fast, friendly service as always. Thank you!!
Anonymous
•
Oct 3, 2024
5.0/5
5.0/5
amazing service crew. Always helpful and courteous. So happy to be a BMW owner and have your team around.
Anonymous
•
Oct 2, 2024
5.0/5
5.0/5
Recall in car
Anonymous
•
Oct 2, 2024
5.0/5
5.0/5
Salesman was very helpful and we enjoyed working with Jeff.