Service is always excellent. The service advisors are always pleasant.

Service Rep lance was clear, pleasant, attentive, good communicator; Buddy a fine mechanic, particularly attention to detail and troubleshooting as always; parts are way over-priced.

Staff was friendly and helpful.

Just received my hard tags here in Maryland. Justin and sales team went above and beyond to make my purchase comfortable,would definitely purchase from them again.

I am getting tired of sending these back to you. Your service is excellent, staff excellent. Only complaint is the outrageously expensive service costs. Owning a BMW is not for sissies.

It is always a pleasant experience when I service my vehicle. Everyone is curious, professional and I always feel they are serving my best interest.

Jeff is always very great to deal with.

I recently moved to the Richmond area and was skeptical about using a different dealership to service my car. I was pleasantly surprised as Richmond BMW Midlothian did an excellent job and I will definitely return for future service on my car. Matt was pleasant and professional as was every person I encountered at the dealership. I will be back!

I was able to get my car serviced and everything was good.

excellent