BMW of Midlothian
4.9/5
4.9 /5
2,156 Verified Reviews
12100 Midlothian Turnpike, Midlothian, VA 23113, US
(804) 361-8758
2,156 Verified Reviews
5.0/5
5.0 /5
Excellent rating. Quality, timely service, excellent mutual communications, kindness and courtesy always!

5.0/5
5.0 /5
Great service! I was kept informed of everything that was going on with my car. I use to hate going to get my car serviced because it was always an issue. Now that I have a BMW, I don’t mind at all.

5.0/5
5.0 /5
The sales team was awesome. They are very thorough and nice people. They are very helpful and respond to questions quickly.

4.0/5
4.0 /5
Very good service. Scott and Paul was more than helpful with all my needs. Only wish there was more options for payments of service. I think more people would go to the dealer instead of a regular mechanic if there was easy method to pay

5.0/5
5.0 /5
Lance and the rest of the crew were great.

5.0/5
5.0 /5
Excellent service. Completed quickly and with good communication.

5.0/5
5.0 /5
The people and process was excellent from start to finish.

4.0/5
4.0 /5
Thanks.

4.0/5
4.0 /5
First I would like to say this is my third car for BMW. I love how the manager and the staff treat you. I have referred multiple customers to BMW bc of the service. I have one big problem is after you person the car is when the service goes MIA. For example my window is was moving slow within the first week but I thought it would go away. During the second week the window passenger just stop moving. This is very disappointing because I had other option but because of the relationship I have build over the last 5 years built a level of trust.

5.0/5
5.0 /5
Excellent service from the initial call to set up the appointment, all the way until my car was ready. Great job cleaning the car too, it needed it. Very impressive