The service team was adaptable to the customer needs when I called on Saturday morning. I was given a loaner on short notice and the vehicle was ready on the same day.
Luckyline
•
Jan 15, 2019
5.0/5
5.0/5
Thank from BMW Richmond they took care of my X6
Ashton
•
Jan 15, 2019
5.0/5
5.0/5
Always a pleasant and professional atmosphere
Sean
•
Jan 15, 2019
5.0/5
5.0/5
Excellent service! Will use them again for sure!
Sue
•
Jan 14, 2019
5.0/5
5.0/5
Quick and pleasant service visit
Marlon
•
Jan 14, 2019
4.0/5
4.0/5
I called management last week and told them that I had two pins it was missing in my car haven't gotten a response back from anyone service was good
Io
•
Jan 14, 2019
5.0/5
5.0/5
Had an issue with DCS error. Matt took care of the problem.
Lisa
•
Jan 13, 2019
5.0/5
5.0/5
Excellent customer service.
Mark
•
Jan 11, 2019
5.0/5
5.0/5
Great job on diagnosing and repairing bad valve seals on my 750i. They were also good advocates with BMW to authorize the work. Thanks
Philip
•
Jan 11, 2019
4.0/5
4.0/5
This is my first BMW product and I have been pleased with the 430iX Gran Coupe. There were some body / windshield issues that the dealer handled without incident and the service department has been easy to work with. I look forward to a long term relationship with Midlothian BMW.
The service team was adaptable to the customer needs when I called on Saturday morning. I was given a loaner on short notice and the vehicle was ready on the same day.
Luckyline
•
Jan 15, 2019
5.0/5
5.0/5
Thank from BMW Richmond they took care of my X6
Ashton
•
Jan 15, 2019
5.0/5
5.0/5
Always a pleasant and professional atmosphere
Sean
•
Jan 15, 2019
5.0/5
5.0/5
Excellent service! Will use them again for sure!
Sue
•
Jan 14, 2019
5.0/5
5.0/5
Quick and pleasant service visit
Marlon
•
Jan 14, 2019
4.0/5
4.0/5
I called management last week and told them that I had two pins it was missing in my car haven't gotten a response back from anyone service was good
Io
•
Jan 14, 2019
5.0/5
5.0/5
Had an issue with DCS error. Matt took care of the problem.
Lisa
•
Jan 13, 2019
5.0/5
5.0/5
Excellent customer service.
Mark
•
Jan 11, 2019
5.0/5
5.0/5
Great job on diagnosing and repairing bad valve seals on my 750i. They were also good advocates with BMW to authorize the work. Thanks
Philip
•
Jan 11, 2019
4.0/5
4.0/5
This is my first BMW product and I have been pleased with the 430iX Gran Coupe. There were some body / windshield issues that the dealer handled without incident and the service department has been easy to work with. I look forward to a long term relationship with Midlothian BMW.