I had an excellent experience at Crown BMW Midlothian. Kirk Randolph, my Client Advisor, provided me with one of the best experience I've had in leasing/purchasing a car. He listen to what was important to me, his primary concern was to ensure I was happy and he was very knowledgeable about the vehicle. Kirk, Aaron Mason - Sales Manager, James Williams - General Manager, and the Pre-Owned Car Sales Manager all went above and beyond to get the deal done. I would highly recommend Crown BMW Midlothian and Kirk Randolph - Client Advisor.

I needed my tires filled with air and I dus not have an appointment. They took care of niet nerds.

Jeff was very professional and outlined all necessary repairs and options

After a few days, everything is working perfectly. Time estimate was correct (what a pleasant surprise). Lance deserves an ataboy.

Good job people friendly and very helpful

Work is excellent. Keep up the good work

It was great

The service at this dealership is excellent. Good people with timely and reasonable cost for service.

Buddy and Matt were easy to,work with and got the job done first time...as always. Thanx.

The work done was good both with the new tires and the buffing out of a scrape on the bumper. However, I was really unhappy when I got in the car, which had been detailed the day before, and clearly no one had put a temporary mat down. There was white dust all over the driver mat, the running board and even some on the lower door panel. When I bring my Jeep in for repair they wash it also. I am not asking for that (though BMW should outdo Jeep for service) but I at least want the car as clean as when I brought it in.