The first salesman was rude, disrespectful,and didn't want to show me the cars. To the level where the manager had to make him. The second saleswoman was great. She went above and beyond to show and tell us everything we needed to know. Will definitely be back to see her on the next purchase.

Service dept was ready to accept the car at the time I made the app't. Had to wait on it, and is was completed in a couple of hours - certainly well within my expectations. Quality of the wash/clean much above expectations.

Came in late on Friday with front-end brake problems. Instead of scheduling the work I was put in a loaner car and sent on my way. Towards the end of the following week all necessary work was done flawlessly.

James, Charles and Aaron did an awesome job at getting our deal done. FIRST RATE STAFF!!!

Excellent, professional, service.

Excellent customer service!! Repaired right the first time and on time. Wouldn’t consider using anyone else.

Good people Good services But they take lil longer then we expect.

Friendly, and the customers best interest is always put first.

Very professional

Y’all went over and beyond. Y’all did a good job on my recall service. Everybody I talked to was very professional. Then the free vacuum and free wash put the cherry on top of the cake. I’m very pleased with the service from the BMW dealership on Midlothian Turnpike.