I was at your dealership for a ZSCCA event and needing an oil change service, I checked with the service writer to see if he could work me in while I was there for the ZBQ. He said yes, and the service was performed quickly. Everything was done to my satisfaction. I’ll be back, with an appointment.

Excellent job on replacing my rear window and in a timely manner.

Everyone we met with was very professional and courteous. Not pushy. We test drove the car on our own for as long as we wanted.We ordered a new car that was received several weeks earlier than we expected.We are very pleased with the total experience and expect that we will have a very long-term relationship with Richmond BMW.

Had my appointment for inspection and first oil change. I asked about tire rotation and service writer took me to the car to check tire wear and suggested alignment and balance front and rear to help correct wear pattern. Car was ready ahead of estimated time.

Great service!

Overall very satisfied

Scott explained everything and even showed the wear on my tires. He made the experience very pleasant.

Jeff Yurcaba is great to work with

Quick, easy and not hassle

On time, courteous, vehicle well maintained.