Aaron Mason, the Sales Manager and Kirk Randolph, our salesperson were absolutely awesome to work with for a number of reasons. They listen to their customer’s needs, answer questions thoughtfully and they put absolutely ‘no pressure’ as to their approach in selling a vehicle. Just a pleasure to work/deal with. Tim the finance guy is also super to work with.

Great visit. Professional service by Mr. Tim Peterson as always.

Tim is the absolute best advisor I have ever worked with at any Richmond BMW location. His knowledge, care, and the time he put into making sure the job and the customer are taken care of is the lone reason I'll never get my car serviced at any other place.

Very pleasant. Jeff was fantastic. I very much appreciated the level of service and the nice loaner vehicle

Outstanding service and parts dept.

Professional and quick service.

Alex Utz, Aaron Mason, Kirk Randolph ,and Tim Stapler made this new car deal happen. Thank you to all people involved. This is # 29 in BMWs owned and 24 were from Richmond /Midlothian BMW . We were treated like family, and I highly recommend the Midlothian BMW dealership for buying your next BMW.Great Job and thank you! Ken Rockwell & Carolyn Webb

As always, my experience with Bmw is always pleasant. The staff is very friendly and helpful and eager to assist.

Battery and labor too high

Service was great, in and out without any delay.