The service technician was very professional and knowledgeable. The needed repairs were performed quickly and at an affordable cost. I am very satisfied with the service, as I have been for some time. Thanks very much for providing such a high quality service for BMW owners.
Anonymous
•
May 3, 2023
5.0/5
5.0/5
Very nice and informative staff
N/a
•
May 3, 2023
5.0/5
5.0/5
Jeff was excellent as he always is
Steven
•
May 1, 2023
5.0/5
5.0/5
Easy to schedule and drop off. Service advisor reviewed what I needed when checking in, and the car was ready fast! Great communication and service!
Anonymous
•
Apr 27, 2023
5.0/5
5.0/5
A very positive experience from a very professional and friendly staff who genuinely know the BMW product and are enthusiastic about their M cars. A+
Anonymous
•
Apr 27, 2023
5.0/5
5.0/5
Service adviser managed a unique claim (warranty + insurance claim from 3 months ago) professionally and had good communication.
Anonymous
•
Apr 26, 2023
5.0/5
5.0/5
Very happy with my buying experience
James
•
Apr 25, 2023
5.0/5
5.0/5
The excellent customer service given by Jeff was amazing ! My husband and I appreciate the quality of service BMW performed on our 525i!
Anonymous
•
Apr 23, 2023
5.0/5
5.0/5
Aaron, Balaji, and the entire team at Richmond Midlothian BMW was very kind, helpful, and professional. They were very welcoming, offered hassle free and transparent pricing, and very efficient in processing and completing the process in a timely fashion.
Linda
•
Apr 23, 2023
5.0/5
5.0/5
Brought my M4 in for service recently and everything was handled completely and professionally as always.
The service technician was very professional and knowledgeable. The needed repairs were performed quickly and at an affordable cost. I am very satisfied with the service, as I have been for some time. Thanks very much for providing such a high quality service for BMW owners.
Anonymous
•
May 3, 2023
5.0/5
5.0/5
Very nice and informative staff
N/a
•
May 3, 2023
5.0/5
5.0/5
Jeff was excellent as he always is
Steven
•
May 1, 2023
5.0/5
5.0/5
Easy to schedule and drop off. Service advisor reviewed what I needed when checking in, and the car was ready fast! Great communication and service!
Anonymous
•
Apr 27, 2023
5.0/5
5.0/5
A very positive experience from a very professional and friendly staff who genuinely know the BMW product and are enthusiastic about their M cars. A+
Anonymous
•
Apr 27, 2023
5.0/5
5.0/5
Service adviser managed a unique claim (warranty + insurance claim from 3 months ago) professionally and had good communication.
Anonymous
•
Apr 26, 2023
5.0/5
5.0/5
Very happy with my buying experience
James
•
Apr 25, 2023
5.0/5
5.0/5
The excellent customer service given by Jeff was amazing ! My husband and I appreciate the quality of service BMW performed on our 525i!
Anonymous
•
Apr 23, 2023
5.0/5
5.0/5
Aaron, Balaji, and the entire team at Richmond Midlothian BMW was very kind, helpful, and professional. They were very welcoming, offered hassle free and transparent pricing, and very efficient in processing and completing the process in a timely fashion.
Linda
•
Apr 23, 2023
5.0/5
5.0/5
Brought my M4 in for service recently and everything was handled completely and professionally as always.