Concerns were addressed. My only feedback is that it took two full days…a part had to be ordered and I wasn’t anticipating the wait. Communication was great.
Anonymous
•
Jul 9, 2026
5.0/5
5.0/5
Service advisor was awesome… very helpful.
Anonymous
•
Jun 17, 2026
5.0/5
5.0/5
Great experience as always, communication was top of the line when it came to telling me about my car, great customer service!
Anonymous
•
Jun 15, 2026
5.0/5
5.0/5
I cheated on BMW trying to save money, what a mistake! The team here is second to none in the Richmond area. If you’re debating on if the price of the work is worth it I’ll be the first to say it definitely is!! Don’t get fooled by the cheaper rates! It’s cheaper for a reason.
Anonymous
•
May 29, 2026
5.0/5
5.0/5
Everything worked out great.
Anonymous
•
May 18, 2026
5.0/5
5.0/5
No issues.
Anonymous
•
May 4, 2026
5.0/5
5.0/5
Matt always does a great service for us and trust that what every he suggests we need he has been our advisor for along time and we appreciate him and his team
Concerns were addressed. My only feedback is that it took two full days…a part had to be ordered and I wasn’t anticipating the wait. Communication was great.
Anonymous
•
Jul 9, 2026
5.0/5
5.0/5
Service advisor was awesome… very helpful.
Anonymous
•
Jun 17, 2026
5.0/5
5.0/5
Great experience as always, communication was top of the line when it came to telling me about my car, great customer service!
Anonymous
•
Jun 15, 2026
5.0/5
5.0/5
I cheated on BMW trying to save money, what a mistake! The team here is second to none in the Richmond area. If you’re debating on if the price of the work is worth it I’ll be the first to say it definitely is!! Don’t get fooled by the cheaper rates! It’s cheaper for a reason.
Anonymous
•
May 29, 2026
5.0/5
5.0/5
Everything worked out great.
Anonymous
•
May 18, 2026
5.0/5
5.0/5
No issues.
Anonymous
•
May 4, 2026
5.0/5
5.0/5
Matt always does a great service for us and trust that what every he suggests we need he has been our advisor for along time and we appreciate him and his team