Josh is always very pleasant and helpful. He also explains any questions I present. Great guy!
Jongjin
•
May 3, 2025
5.0/5
5.0/5
👍
Mitchell
•
May 1, 2025
5.0/5
5.0/5
Service department was great. Explained the work. Kept me informed and was timely. Excellent experience every time
Patrick
•
May 1, 2025
5.0/5
5.0/5
Thomas was our service rep and was extremely helpful, very clear with options, and status. We live in northern Va but would consider driving back to Richmond for service if Tom was helping us!
Keyana
•
May 1, 2025
5.0/5
5.0/5
Mike was great he kept me informed and kept things moving.
Steven
•
Apr 29, 2025
5.0/5
5.0/5
The Service Team at BMW is great! Josh does an incredible job of managing my service visit. I will continue to go back to Richmond BMW on Broad.
Paymon
•
Apr 27, 2025
5.0/5
5.0/5
Thank you
William
•
Apr 25, 2025
5.0/5
5.0/5
As usual, great experience with Tom and your service department.
Josh is always very pleasant and helpful. He also explains any questions I present. Great guy!
Jongjin
•
May 3, 2025
5.0/5
5.0/5
👍
Mitchell
•
May 1, 2025
5.0/5
5.0/5
Service department was great. Explained the work. Kept me informed and was timely. Excellent experience every time
Patrick
•
May 1, 2025
5.0/5
5.0/5
Thomas was our service rep and was extremely helpful, very clear with options, and status. We live in northern Va but would consider driving back to Richmond for service if Tom was helping us!
Keyana
•
May 1, 2025
5.0/5
5.0/5
Mike was great he kept me informed and kept things moving.
Steven
•
Apr 29, 2025
5.0/5
5.0/5
The Service Team at BMW is great! Josh does an incredible job of managing my service visit. I will continue to go back to Richmond BMW on Broad.
Paymon
•
Apr 27, 2025
5.0/5
5.0/5
Thank you
William
•
Apr 25, 2025
5.0/5
5.0/5
As usual, great experience with Tom and your service department.