BMW Service Department
4.8/5
4.8 /5
146 Verified Reviews
8710 West Broad St, Richmond, VA 23294, US
(804) 207-4692
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146 Verified Reviews
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5.0/5
5.0 /5
Thomas was our service rep and was extremely helpful, very clear with options, and status. We live in northern Va but would consider driving back to Richmond for service if Tom was helping us!
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5.0/5
5.0 /5
Mike was great he kept me informed and kept things moving.
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5.0/5
5.0 /5
The Service Team at BMW is great! Josh does an incredible job of managing my service visit. I will continue to go back to Richmond BMW on Broad.
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5.0/5
5.0 /5
Thank you
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5.0/5
5.0 /5
As usual, great experience with Tom and your service department.
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5.0/5
5.0 /5
Friendly reps, good service.
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5.0/5
5.0 /5
Va is great. Keeps you informed, makes sure all appropriate discounts are applied. I go to him every time for service!
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5.0/5
5.0 /5
Va Natale is excelent. He ensured that I was a happy customer.
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5.0/5
5.0 /5
I’m not happy because the problem wasn’t fixed
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5.0/5
5.0 /5
My experience couldn’t have been better. Thank you!