BMW Service Department
4.8/5
4.8 /5
154 Verified Reviews
8710 West Broad St, Richmond, VA 23294, US
(804) 207-4692
Get Directions | Larger Map
ADDITIONAL LINKS
Google
154 Verified Reviews
•
4.0/5
4.0 /5
For the most part my visit was great. After a brief misunderstanding the Service Manager and Team made the necessary adjustments and everything was fine. The BMW of Richmond team has always been a good team to work with.
•
5.0/5
5.0 /5
Customer service was excellent.
•
5.0/5
5.0 /5
Tom is always exceptional!
•
5.0/5
5.0 /5
Quick and efficient service
•
5.0/5
5.0 /5
Always excellent.
•
5.0/5
5.0 /5
Josh is always very pleasant and helpful. He also explains any questions I present. Great guy!
•
5.0/5
5.0 /5
👍
•
5.0/5
5.0 /5
Service department was great. Explained the work. Kept me informed and was timely. Excellent experience every time
•
5.0/5
5.0 /5
Thomas was our service rep and was extremely helpful, very clear with options, and status. We live in northern Va but would consider driving back to Richmond for service if Tom was helping us!
•
5.0/5
5.0 /5
Mike was great he kept me informed and kept things moving.