BMW Service Department
4.8/5
4.8 /5
150 Verified Reviews
8710 West Broad St, Richmond, VA 23294, US
(804) 207-4692
150 Verified Reviews
5.0/5
5.0 /5
Va is great. Keeps you informed, makes sure all appropriate discounts are applied. I go to him every time for service!

5.0/5
5.0 /5
Va Natale is excelent. He ensured that I was a happy customer.

5.0/5
5.0 /5
I’m not happy because the problem wasn’t fixed

5.0/5
5.0 /5
My experience couldn’t have been better. Thank you!

5.0/5
5.0 /5
Great Customer Service

5.0/5
5.0 /5
Va was great to work with. Appreciate his professionalism and attention to detail.

4.0/5
4.0 /5
Except for the fact that they had the wrong part in stock and I had to come back the next day, all was good. Service rep was great.

5.0/5
5.0 /5
Va took good care of me. I was able to get my flat repaired and back out on the road.

5.0/5
5.0 /5
I was treated exceptionally well. I definitely will be returning

4.0/5
4.0 /5
Good automated notification for needed service. Able to get service scheduled within 48 hrs. Felt additional recommended service was warranted. Service completed within time requested. Cost of work performed was reasonable, coupons honored. Car wash much improved over last visit. Very difficult to get in touch by phone with the service department, constant loop back to operator. Requested shuttle service was promised but not provided so spent $30 unnecessarily on Lyft rides.