BMW Service Department
4.8/5
4.8 /5
150 Verified Reviews
8710 West Broad St, Richmond, VA 23294, US
(804) 207-4692
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150 Verified Reviews
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5.0/5
5.0 /5
I have always had excellent customer service at Richmond Bmw. Tom, one of the service providers is great to work with!
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5.0/5
5.0 /5
Service personnel were friendly and took good care of me. Kept me well informed about progress of repair and I appreciated being advised of available discounts.
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5.0/5
5.0 /5
Everything was quick and easy.
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5.0/5
5.0 /5
Great job and explains everything very nicely in the details and friendly customer service people
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5.0/5
5.0 /5
Service at Crown BMW is always amazing. Communication is on point, Josh does an amazing job keeping things simple, and wait times acceptable. Honestly, your service department as a whole in absolutely incredible.
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5.0/5
5.0 /5
Very smooth process from the assessment to the repairs . My contact, Tom, was excellent.
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5.0/5
5.0 /5
Very pleased with my unexpected visit!!Joshua was very helpful and knowledgeable!!
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5.0/5
5.0 /5
Very satisfied with everything that I received for service and customer service provide by Josh.
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5.0/5
5.0 /5
Michael Stevens went above and beyond to ensure that my service experience continues to be excellent.
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5.0/5
5.0 /5
I was surprised to have such friendly service stag. Normally they all look overwhelmed. Everyone was helpful and happy. Va and Michael made a definite impression.