The team was very responsive and quick to meet my needs. And delivered ahead of schedule.

Va is the best! He is ready to share all the information you need

Timely service conducted and future service needs and recommendations given.

Service was great. Quick and efficient and the service rep made sure I knew exactly what was going on with my car.

Great service as usual! You get acknowledged as soon as you walk into the service area. My representative Mr. Va was through and kept me in the loop all the way. The video from the service dept reviewing my vehicle I liked that as well. Good to see! I have nothing to say except good service and personalization from my representative Mr Va. Good service is not lost on him. Thank you!!

Excellent.

I love this dealership. Staff is amazing!

It was a great experience

I worked with Tom. Unfortunately my car could not be repaired as the engine had failed. I purchased my car at Richmond BMW and Tom has been my go to service representative for 7 years. He has always been responsive. I will miss working with him as I am selling my car as the repairs cost more than the car is worth.

Prompt and efficient.