BMW Service Department
4.8/5
4.8 /5
146 Verified Reviews
8710 West Broad St, Richmond, VA 23294, US
(804) 207-4692
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146 Verified Reviews
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5.0/5
5.0 /5
I have excellent service everytime I come here.
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5.0/5
5.0 /5
Excellent service
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5.0/5
5.0 /5
This was my first time visiting Crown BMW. The customer service was awesome. I had a warm greeting from Rachel which settled my anxiety. The location was clean and inviting. After the service. My car was cleaned and drived as if I had just purchased it. I am so satisfied with Crown BMW!
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5.0/5
5.0 /5
Good
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5.0/5
5.0 /5
The customer service department is awesome!
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5.0/5
5.0 /5
As always, pleasant, accommodating service people.
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5.0/5
5.0 /5
Nothing to add
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5.0/5
5.0 /5
Great other than we asked to have the account phone # changed and I am still getting the text messages. It should be under my husband Justin 804.615.3128
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5.0/5
5.0 /5
I had the date wrong for service, but you were still.able to accommodate a loaner for me. The work was done on time, and that was appreciated. Much better than last visit there.
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5.0/5
5.0 /5
I waited and although a little longer than expected for an oil change, they did accomodate my request to review a potential issue. Car wash was a nice bonus.