This was my first time visiting Crown BMW. The customer service was awesome. I had a warm greeting from Rachel which settled my anxiety. The location was clean and inviting. After the service. My car was cleaned and drived as if I had just purchased it. I am so satisfied with Crown BMW!
Anonymous
•
Sep 20, 2025
5.0/5
5.0/5
Good
Anonymous
•
Sep 17, 2025
5.0/5
5.0/5
The customer service department is awesome!
Anonymous
•
Sep 11, 2025
5.0/5
5.0/5
As always, pleasant, accommodating service people.
Anonymous
•
Sep 8, 2025
5.0/5
5.0/5
Nothing to add
Anonymous
•
Sep 7, 2025
5.0/5
5.0/5
Great other than we asked to have the account phone # changed and I am still getting the text messages. It should be under my husband Justin 804.615.3128
Anonymous
•
Aug 31, 2025
5.0/5
5.0/5
I had the date wrong for service, but you were still.able to accommodate a loaner for me. The work was done on time, and that was appreciated. Much better than last visit there.
Anonymous
•
Aug 25, 2025
5.0/5
5.0/5
I waited and although a little longer than expected for an oil change, they did accomodate my request to review a potential issue. Car wash was a nice bonus.
This was my first time visiting Crown BMW. The customer service was awesome. I had a warm greeting from Rachel which settled my anxiety. The location was clean and inviting. After the service. My car was cleaned and drived as if I had just purchased it. I am so satisfied with Crown BMW!
Anonymous
•
Sep 20, 2025
5.0/5
5.0/5
Good
Anonymous
•
Sep 17, 2025
5.0/5
5.0/5
The customer service department is awesome!
Anonymous
•
Sep 11, 2025
5.0/5
5.0/5
As always, pleasant, accommodating service people.
Anonymous
•
Sep 8, 2025
5.0/5
5.0/5
Nothing to add
Anonymous
•
Sep 7, 2025
5.0/5
5.0/5
Great other than we asked to have the account phone # changed and I am still getting the text messages. It should be under my husband Justin 804.615.3128
Anonymous
•
Aug 31, 2025
5.0/5
5.0/5
I had the date wrong for service, but you were still.able to accommodate a loaner for me. The work was done on time, and that was appreciated. Much better than last visit there.
Anonymous
•
Aug 25, 2025
5.0/5
5.0/5
I waited and although a little longer than expected for an oil change, they did accomodate my request to review a potential issue. Car wash was a nice bonus.