BMW Service Department
4.8/5
4.8 /5
150 Verified Reviews
8710 West Broad St, Richmond, VA 23294, US
(804) 207-4692
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150 Verified Reviews
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5.0/5
5.0 /5
Thank you
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5.0/5
5.0 /5
Great service experience as usual. Love bringing my car to Richmond BMW!
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5.0/5
5.0 /5
As always, I got top notch service from the entire department! I have owned BMW‘s now for over 10 years due to the excellent service department. My repair was done quickly and efficiently and I’m always greeted with a smile. The entire staff in the service department deserves a raise! I’d like to give a shout out to Josh, Thom, Mike, and Va.
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5.0/5
5.0 /5
Great
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5.0/5
5.0 /5
My experience was great from the service representative to the maintenance guy.
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5.0/5
5.0 /5
We had a recall on our 528i. We had never be in need of your service department before. Thomas was a great service rep. He kept me informed of the progress being made. I appreciate the fact that it was completed in a reasonable amount of time. Added bonus, the car was washed!!!
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5.0/5
5.0 /5
Prompt service, polite tech.
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5.0/5
5.0 /5
Good communication on issue and how to proceed. Adhered to timeline for service completion. Accommodated request for additional information. Great customer service all around, including shuttle service!
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5.0/5
5.0 /5
Very professional
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5.0/5
5.0 /5
Va is my go to person. Very professional, keeps up with the communication and always willing to assist.