Va is my go to person. Very professional, keeps up with the communication and always willing to assist.
Issac
•
Jul 5, 2025
5.0/5
5.0/5
The issue was responsible informed after the multi point inspection
Tametria
•
Jul 4, 2025
5.0/5
5.0/5
This was my first service appointment and I was thoroughly pleased. I was kept informed the entire time about what was going on with my vehicle & the cost. I was also happy to use the shuttle service so that I could go to a nearby restaurant for lunch while waiting.
Theodore
•
Jul 4, 2025
5.0/5
5.0/5
Great, communicative and helpful as always! Hope not to be back soon! :)
Franz
•
Jul 2, 2025
5.0/5
5.0/5
Responsive client advisors, knowledgeable technicians. A perfect service event!
Donald
•
Jun 28, 2025
5.0/5
5.0/5
Very friendly and quick service.
John
•
Jun 27, 2025
5.0/5
5.0/5
Va was very helpful and responsive both directly and in response to my text messaging. The car technician sent images along with estimate to show nature/depth of the tire tread loss, which I appreciated. waiting area had quiet area conductive to working.
Devakumaran
•
Jun 26, 2025
5.0/5
5.0/5
They listened and guided us on different things and ran all the tests . Made sure the vehicle was good to go . Great customer service !
Jennifer
•
Jun 26, 2025
5.0/5
5.0/5
My experience at Richmond BMW was great. I was welcomed with wonderful customer service. I appreciated being kept informed of where they were in the process of taking care of my vehicle.
Lisa
•
Jun 25, 2025
5.0/5
5.0/5
Everyone I dealt with was organized, informative, and professional. I will be back!
Va is my go to person. Very professional, keeps up with the communication and always willing to assist.
Issac
•
Jul 5, 2025
5.0/5
5.0/5
The issue was responsible informed after the multi point inspection
Tametria
•
Jul 4, 2025
5.0/5
5.0/5
This was my first service appointment and I was thoroughly pleased. I was kept informed the entire time about what was going on with my vehicle & the cost. I was also happy to use the shuttle service so that I could go to a nearby restaurant for lunch while waiting.
Theodore
•
Jul 4, 2025
5.0/5
5.0/5
Great, communicative and helpful as always! Hope not to be back soon! :)
Franz
•
Jul 2, 2025
5.0/5
5.0/5
Responsive client advisors, knowledgeable technicians. A perfect service event!
Donald
•
Jun 28, 2025
5.0/5
5.0/5
Very friendly and quick service.
John
•
Jun 27, 2025
5.0/5
5.0/5
Va was very helpful and responsive both directly and in response to my text messaging. The car technician sent images along with estimate to show nature/depth of the tire tread loss, which I appreciated. waiting area had quiet area conductive to working.
Devakumaran
•
Jun 26, 2025
5.0/5
5.0/5
They listened and guided us on different things and ran all the tests . Made sure the vehicle was good to go . Great customer service !
Jennifer
•
Jun 26, 2025
5.0/5
5.0/5
My experience at Richmond BMW was great. I was welcomed with wonderful customer service. I appreciated being kept informed of where they were in the process of taking care of my vehicle.
Lisa
•
Jun 25, 2025
5.0/5
5.0/5
Everyone I dealt with was organized, informative, and professional. I will be back!