BMW Service Department
4.8/5
4.8 /5
154 Verified Reviews
8710 West Broad St, Richmond, VA 23294, US
(804) 207-4692
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154 Verified Reviews
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5.0/5
5.0 /5
Prompt service, polite tech.
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5.0/5
5.0 /5
Good communication on issue and how to proceed. Adhered to timeline for service completion. Accommodated request for additional information. Great customer service all around, including shuttle service!
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5.0/5
5.0 /5
Very professional
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5.0/5
5.0 /5
Va is my go to person. Very professional, keeps up with the communication and always willing to assist.
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5.0/5
5.0 /5
The issue was responsible informed after the multi point inspection
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5.0/5
5.0 /5
This was my first service appointment and I was thoroughly pleased. I was kept informed the entire time about what was going on with my vehicle & the cost. I was also happy to use the shuttle service so that I could go to a nearby restaurant for lunch while waiting.
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5.0/5
5.0 /5
Great, communicative and helpful as always! Hope not to be back soon! :)
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5.0/5
5.0 /5
Responsive client advisors, knowledgeable technicians. A perfect service event!
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5.0/5
5.0 /5
Very friendly and quick service.
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5.0/5
5.0 /5
Va was very helpful and responsive both directly and in response to my text messaging. The car technician sent images along with estimate to show nature/depth of the tire tread loss, which I appreciated. waiting area had quiet area conductive to working.