I decided to move out because of ongoing noise, cleanliness, and management issues that were never properly addressed. The walls and floors were so thin I could hear my upstairs neighbors’ entire schedule — it often sounded like constant stomping, but management refused to intervene because it wasn’t “during quiet hours.” Their only suggestion was to call a patrolling security line that never actually resolves anything. The property’s upkeep was unacceptable. I frequently saw dog waste in hallways and stairwells, roaches in common areas, and homeless individuals sleeping in the courtyard. Cars also speed through the garage, making it unsafe for residents. What made this experience worse was the poor management and clear favoritism shown toward certain residents. I experienced delays with my own package access codes while staff casually decorated other residents’ packages with hearts and smiley faces — completely unprofessional behavior. The only reason any positive changes happened (like the increased cleaning schedule or garage mirrors) was because I personally escalated the situation to upper management and CC’d the company’s VP team. It shouldn’t take that level of escalation just to get basic property standards met. I’m relieved I was able to end my lease early, because the management’s priorities and professionalism were unacceptable.