It took 3 days after paying way too much money for the dr to send in my meds. The phone convo was cut off and the dr didn’t even warn me it cuts off at a certain time and I was not able to tell her what was going on in my house that was causing current now panic attacks. That is way too much money for that kind of treatment. It caused me more anxiety having to deal with this. I also was able to see all of her paint names in zoom for that night appointments of hers when the call cut off which is a huge hippa violation and I would imagine they saw my name too so I would appreciate a call back to talk about this because that is a big deal and I know from working in hospitals and my education what a violation that is. The dr was amazing it just sounds like mentavi does not have it together. The lack of care was concerning and not being called back and not getting the medication I needed for days! It was not even a controlled substance. Very upsetting. I really wanted to stay with you guys but I can’t have my psychiatrist and the company she works for causing me more anxiety which that night when the phone call cut off, I had a panic attack. I was not able to be heard about what was going on in the present. I was only able to talk about my past and the present is what mattered and where I needed help. I really wish she would’ve told me that it was gonna cut off at a certain time had I known that I wouldn’t just chitchatted I would’ve got right to the point and I would’ve been more upset that she couldn’t bring up my file very quickly. I think it would be wise of Minta to tell people there’s a time limit on the calls and that it’s just gonna cut off I know it’s not just me because I’ve heard it’s happened to other people as well and I’ve witnessed it to other people as well. I am concerned with the hippa violation big time and hope someone calls me so I do not have to take further action.