Don’t work over time and have two day off not just one day off

Onboarding process matters

To add pay wages to memory care employees.

Better support from regionals when someone new is in a community as a new hire, catching up while still staying on task is difficult with not adequate training and lack of support. Too many calls that takes up time.

The way we love and treat residents

I really appreciate that we’re able to reach anyone in the Home Office when we need answers, instead of being limited to just one regional. This kind of access makes a big difference for me. I don’t feel intimidated or stressed if I make a mistake and need to self-report or ask for help, and that support is a big part of my 'why' I’m still here and continue to give my all to this community.I do understand that the TAMS position is important, but I sometimes feel we may be losing revenue by having someone focused mainly on scheduling interviews. Department heads already know their teams and needs well enough and could likely handle scheduling for interviews and follow up more quickly. This would also save a lot of unnecessary OT if we have our hands on the candidate from start to finish.

I love my job and residents. I would like to have some feedback with a bi-annual or annual review. I’ll be here for almost 2 years and have never had one.

Care for residents

I would like them to listen to how I feel about the job because there are several things that I think could be improved.

Your value towards residents and workers is beyond