I brought my vehicle in twice with the same problem. I even told them what I thought it was. They gave it back so me saying there were no issues other than a battery. That was incorrect. My vehicle was not driving correctly and I had to take it elsewhere to get it fixed. My vehicle is under warranty with you. I can’t help but think you are avoiding fixing things.
Anonymous
•
Sep 3, 2026
5.0/5
5.0/5
Nothing
Anonymous
•
Sep 2, 2026
2.0/5
2.0/5
I called on a Friday to make an appointment. I spent 10 minutes explaining in detail what I was experiencing with my window and door locks. When I arrived for my appointment, they thought I was only there for an oil change. I spent about 5 minutes explaining it to the girl who checked me in that morning. When I picked my car up and read what she has entered key details that I stated were missing. Also , don’t trust that diagnostics were actually done on my vehicle based on feedback given to me
Anonymous
•
Sep 2, 2026
2.0/5
2.0/5
Been here for years, thinking about taking by businesses elsewhere, every time I come in for an oil change I get someone tying to sell me additional servic for $1300-1500. Last time I needed brakes this time I didn't
Anonymous
•
Sep 1, 2026
2.0/5
2.0/5
By returning phone calls. Getting parts quicker. Your department people are OK.
Anonymous
•
Aug 31, 2026
4.0/5
4.0/5
Things were good, arrive was fine, all the people are VERY friendly and courteous. .
Anonymous
•
Aug 28, 2026
1.0/5
1.0/5
Not try and rip me off. The service brake monitor went off and was informed that mine wasn’t the first one where that happened.. was informed that I would be charged even though it was still under warranty.
Anonymous
•
Aug 27, 2026
5.0/5
5.0/5
Not because I was dissatisfied. I just don’t have friends or family that drive Buick
Anonymous
•
Aug 26, 2026
2.0/5
2.0/5
went to work.....not tell lies
Anonymous
•
Aug 25, 2026
4.0/5
4.0/5
Nothing I just never leave a perfect review everything was good on your end
I brought my vehicle in twice with the same problem. I even told them what I thought it was. They gave it back so me saying there were no issues other than a battery. That was incorrect. My vehicle was not driving correctly and I had to take it elsewhere to get it fixed. My vehicle is under warranty with you. I can’t help but think you are avoiding fixing things.
Anonymous
•
Sep 3, 2026
5.0/5
5.0/5
Nothing
Anonymous
•
Sep 2, 2026
2.0/5
2.0/5
I called on a Friday to make an appointment. I spent 10 minutes explaining in detail what I was experiencing with my window and door locks. When I arrived for my appointment, they thought I was only there for an oil change. I spent about 5 minutes explaining it to the girl who checked me in that morning. When I picked my car up and read what she has entered key details that I stated were missing. Also , don’t trust that diagnostics were actually done on my vehicle based on feedback given to me
Anonymous
•
Sep 2, 2026
2.0/5
2.0/5
Been here for years, thinking about taking by businesses elsewhere, every time I come in for an oil change I get someone tying to sell me additional servic for $1300-1500. Last time I needed brakes this time I didn't
Anonymous
•
Sep 1, 2026
2.0/5
2.0/5
By returning phone calls. Getting parts quicker. Your department people are OK.
Anonymous
•
Aug 31, 2026
4.0/5
4.0/5
Things were good, arrive was fine, all the people are VERY friendly and courteous. .
Anonymous
•
Aug 28, 2026
1.0/5
1.0/5
Not try and rip me off. The service brake monitor went off and was informed that mine wasn’t the first one where that happened.. was informed that I would be charged even though it was still under warranty.
Anonymous
•
Aug 27, 2026
5.0/5
5.0/5
Not because I was dissatisfied. I just don’t have friends or family that drive Buick
Anonymous
•
Aug 26, 2026
2.0/5
2.0/5
went to work.....not tell lies
Anonymous
•
Aug 25, 2026
4.0/5
4.0/5
Nothing I just never leave a perfect review everything was good on your end